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Consumer Review Fairness Act Signed Into Law

President Barack Obama recently signed the Consumer Review Fairness Act into law. The newly passed law, signed on December 14, 2016, has three main functions. First, it voids provisions in form contracts that limit a person’s right to publish genuine negative reviews online. Second, it voids clauses threatening penalties or fines against the...

How to Remove Search Results Linking to False and Defamatory Content

When people want to learn about a product, service, company or professional, they often go straight to the internet. And, unsurprisingly, a large percentage of people are going directly to search engines. According to PwC’s 2015 Total Retail Survey, of the more than 19,000 people the company surveyed worldwide, 56...

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in...

Internet Defamation Removal Attorneys Blog Featured in Recent LXBN Story

On April 9, 2014, we launched the Internet Defamation Removal Attorneys blog. Our goal was to serve as a go-to source for information and resources related to stopping internet defamation and removing disparaging content from the internet.  More than two years and 130-plus blog posts later, we feel that we have...

Devanney to Lead “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet” Webinar

Colleen Devanney, who heads up Vorys’ internet defamation practice, is leading an upcoming online webinar presentation on defamation removal on Wednesday, July 27, 2016 at 3:00 ET. The webinar—entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet”–will run approximately 75 minutes. A full course description...

Utilizing IP Addresses to Subpoena Internet Service Providers (ISPs)

The majority of online defamation is posted anonymously or pseudonymously. Thus, many cases require issuing subpoenas—including to internet service providers (ISPs)—to identify the unknown posters. This process often involves obtaining internet protocol (IP) addresses from an entity, in response to an initial subpoena; determining the ISPs that own the respective IP addresses...

How to Remove Defamatory Reviews From ComplaintsBoard.com

One of the more prominent consumer complaint websites out there is ComplaintsBoard.com. It might not have quite the brand name or search engine strength of Ripoff Report or even Pissed Consumer. Nonetheless, ComplaintsBoard.com is another popular destination for publishing complaints about businesses. Self-branded as “The most trusted and popular consumer...

Employers Must Avoid ‘Retaliation’ If Suing Employees for Defamation

Employers are vulnerable to being the targets of negative online and social media postings. And sometimes these statements can give rise to defamation claims. However, an employer considering suing a current or former employee for internet defamation must be careful if the (ex-)employee recently engaged in protected activity. Under Section 7...

Internet Defamation and Anti-SLAPP Laws: A Look Back at the Washington Supreme Court’s 2015 Ruling Invalidating the State’s Anti-SLAPP Statute

In late May 2015, the Washington Supreme Court became the first state to find an anti-SLAPP statute unconstitutional, striking down the rule codified as RCW 4.24.525. At the time (and likely still today), free speech advocates expressed their disappointment in the ruling, believing that the state of Washington would leave...

Nev. Jury Awards Internet Defamation Plaintiffs $38.3 Million in Damages for Anonymous Websites

Three-and-a-half years after filing a lawsuit over false allegations comparing him to Bernie Madoff, a federal jury recently awarded a California real estate professional and his company more than $38 million. On February 17, Bradley Cohen—founder and CEO of a Los Angeles-based real estate investment firm, Cohen Asset Management, Inc....