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Subpoenas, Court Orders and the ‘Cable Privacy Act’: Identifying Anonymous Online Posters

We have written about subpoenaing internet service providers (ISPs) for identifying information relating to internet protocol (IP) addresses used by their subscribers.  In that post, we mentioned that securing identifying information from cable operator ISPs generally requires obtaining a court order authorizing disclosure of the subscriber information. To briefly illustrate,...

Devanney to Lead “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet” Webinar

Colleen Devanney, who heads up Vorys’ internet defamation practice, is leading an upcoming online webinar presentation on defamation removal on Wednesday, July 27, 2016 at 3:00 ET. The webinar—entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet”–will run approximately 75 minutes. A full course description...

Removing Defamatory Statements From the Internet Using a Court Order

Most businesses and professionals defamed on the internet simply want the false content removed. Fortunately, there are a number of ways to obtain removal, one of which is through a court order. Websites and other entities do not want to be tasked with having to weigh the facts of any...

Best Practices, Worst Practices for Responding to Internet Defamation

There are a number of ways in which one can respond to internet defamation. There are also a number of ways not to respond. Below is an overview of some different response options that affected parties should and should not consider. How not to respond to online defamation We have...

Removal Often the Best Solution for Online Defamation

For businesses forced to deal with internet defamation, in our experience, removal of the harmful content is generally the best solution. Solutions are fact-dependent.  However, the longer false content remains online and potential customers or clients, among others, can view it, the more damage it is likely to cause to...

Online Comments, Free Speech and Internet Defamation: News Outlets Challenged by Internet Commenters

On Nov. 12, 2015, The Montana Standard published an online editorial about forthcoming changes to its online commenting policy.  This might seem trivial outside of the readership for this newspaper from the fifth largest city in the 44th most populated U.S. state.  But beginning in late November, The Montana Standard’s...

How to Remove Harassment, Other Harmful Internet and Social Media Postings

Minutes, if not seconds, is all it takes for someone to cause harm to another person on the internet. Whether a single posting on social media or another online forum, or a full-fledged harassment campaign consisting of numerous postings on various platforms, it is extremely easy today to cause damage...

Google, the United States and the EU ‘Right to Be Forgotten’: Strategies for Removing Harmful Google Search Results

In May 2014, the Court of Justice of the European Union ruled that individuals have the right to ask Google to remove certain search results about them.  This “Right to Be Forgotten,” as it is popularly known, has led to nearly 290,000 removal requests and counting, with Google evaluating well over...

How to Remove False and Defamatory Pissed Consumer Reviews

Pissed Consumer – branded as a “premier consumer advocacy group” – is home to countless online reviews and complaints about businesses across dozens of industries.  For many small- and medium-sized businesses, false and defamatory reviews on Pissed Consumer can be quite harmful. Fortunately for these businesses and business owners, Pissed Consumer...

How to Remove False and Defamatory Google Reviews

When running a search of a business on Google, chances are that an aggregate star rating (on a 5.0 scale) and a listing of Google Reviews will appear high up in the search results.  While Google Reviews may not yet have the widespread appeal of Yelp, they are gaining in popularity...