Internet Defamation General

How to Remove Search Results Linking to False and Defamatory Content

When people want to learn about a product, service, company or professional, they often go straight to the internet. And, unsurprisingly, a large percentage of people are going directly to search engines. According to PwC’s 2015 Total Retail Survey, of the more than 19,000 people the company surveyed worldwide, 56...

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in...

Subpoenas, Court Orders and the ‘Cable Privacy Act’: Identifying Anonymous Online Posters

We have written about subpoenaing internet service providers (ISPs) for identifying information relating to internet protocol (IP) addresses used by their subscribers.  In that post, we mentioned that securing identifying information from cable operator ISPs generally requires obtaining a court order authorizing disclosure of the subscriber information. To briefly illustrate,...

Internet Defamation Removal Attorneys Blog Featured in Recent LXBN Story

On April 9, 2014, we launched the Internet Defamation Removal Attorneys blog. Our goal was to serve as a go-to source for information and resources related to stopping internet defamation and removing disparaging content from the internet.  More than two years and 130-plus blog posts later, we feel that we have...

Devanney to Lead “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet” Webinar

Colleen Devanney, who heads up Vorys’ internet defamation practice, is leading an upcoming online webinar presentation on defamation removal on Wednesday, July 27, 2016 at 3:00 ET. The webinar—entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet”–will run approximately 75 minutes. A full course description...

Removing Defamatory Statements From the Internet Using a Court Order

Most businesses and professionals defamed on the internet simply want the false content removed. Fortunately, there are a number of ways to obtain removal, one of which is through a court order. Websites and other entities do not want to be tasked with having to weigh the facts of any...

Utilizing IP Addresses to Subpoena Internet Service Providers (ISPs)

The majority of online defamation is posted anonymously or pseudonymously. Thus, many cases require issuing subpoenas—including to internet service providers (ISPs)—to identify the unknown posters. This process often involves obtaining internet protocol (IP) addresses from an entity, in response to an initial subpoena; determining the ISPs that own the respective IP addresses...

Best Practices, Worst Practices for Responding to Internet Defamation

There are a number of ways in which one can respond to internet defamation. There are also a number of ways not to respond. Below is an overview of some different response options that affected parties should and should not consider. How not to respond to online defamation We have...

Removal Often the Best Solution for Online Defamation

For businesses forced to deal with internet defamation, in our experience, removal of the harmful content is generally the best solution. Solutions are fact-dependent.  However, the longer false content remains online and potential customers or clients, among others, can view it, the more damage it is likely to cause to...

Employers Must Avoid ‘Retaliation’ If Suing Employees for Defamation

Employers are vulnerable to being the targets of negative online and social media postings. And sometimes these statements can give rise to defamation claims. However, an employer considering suing a current or former employee for internet defamation must be careful if the (ex-)employee recently engaged in protected activity. Under Section 7...