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How Businesses Can Protect Against, Prevent and Plan for Online Reputation Attacks

Today, consumers typically form first impressions of businesses based on what they read about them on the internet, particularly on search engines such as Google. In fact, according to a study released by PricewaterhouseCoopers in 2012, 80 percent of the 7,005 consumers interviewed worldwide indicated they researched products online before...

How to Remove False, Defamatory Glassdoor Reviews

Founded in 2007, Glassdoor.com is an online “career community” with a database consisting of several million company reviews, CEO ratings, salary reports, job interview reports and more.  But as both the Associated Press and the Wall Street Journal have phrased things – in articles published nearly three years apart –...

Whitney Gibson to Lead 3/25 Webinar: “Protecting Against, Preventing, and Planning for Online Reputation Attacks”

On March 25, 2015, Whitney Gibson led a webinar titled, “Protecting Against, Preventing, and Planning for Online Reputation Attacks.”  The live online presentation, hosted by Lorman, took place from 1:00 p.m. to 2:30 p.m. ET that Wednesday, and included a Q&A session at the end.  This webinar is primarily designed for...

How to Remove Defamatory News Articles from the Internet

Negative media coverage has always posed a challenge for businesses and professionals.  Given the current internet landscape and the ability of articles to spread quickly through social media, businesses must be especially active in trying to deal with bad publicity.  A defamatory news article can be readily available online for...

How to Remove False and Defamatory Citysearch Reviews

Before there was Yelp, there was Citysearch.  Founded in 1995 as an online guide for finding local businesses, Citysearch helped pave the way into an era of consumers posting online reviews. While Yelp has blown Citysearch and other competition out of the water in recent years, Citysearch is nevertheless still...

Six Things Businesses Should Consider Before Filing Internet Defamation Claims

Even the best businesses cannot always keep every customer, employee, business partner, or other party happy at all times.  Unfortunately, in this day and age, many of these disgruntled parties will choose to take their complaints public by posting disparaging information or content about a company online, which can cause...

Whitney Gibson to Lead 10/28 Webinar on Internet Defamation Removal Strategies, Techniques

Whitney Gibson will be leading an upcoming webinar: “How to Remove Defamation and Other Damaging Content from the Internet.”  The live webinar, hosted by Lorman, will take place Tuesday, Oct. 28 from 1:00 p.m. to 2:30 p.m. (ET). This webinar is primarily designed for attorneys, and it has been approved...

Reddit ‘Rarely’ Removes Defamation, Other Harmful or Offensive Speech

If given the opportunity, anyone that has been defamed on Reddit would surely “downvote” the popular website for its policy on defamation removal.  According to Reddit, it is uncommon for administrators of the website – self-branded as “a source for what’s new and popular on the web” – to remove...

Subpoenas, Forensic Exams and Cyber Investigation: How to Identify Anonymous or Unknown Internet Posters

It is no secret that people are more comfortable publishing harmful statements on the internet when their identities are unknown.  As such, the sources of internet defamation and other online reputation attacks typically publish damaging content anonymously or pseudonymously.  Therefore, pursuing an attacker in an internet defamation case often involves...

New California Law: Non-Disparagement Clauses Barring Online Reviews are Void, Unenforceable

In August 2014, we wrote about a New York hotel that was slammed online when people learned it was fining wedding parties $500 for negative reviews left by their guests.  On Tuesday, California passed legislation prohibiting businesses from doing something just like that: having customers sign non-disparagement clauses agreeing not...