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Utilizing IP Addresses to Subpoena Internet Service Providers (ISPs)

The majority of online defamation is posted anonymously or pseudonymously. Thus, many cases require issuing subpoenas—including to internet service providers (ISPs)—to identify the unknown posters. This process often involves obtaining internet protocol (IP) addresses from an entity, in response to an initial subpoena; determining the ISPs that own the respective IP addresses...

Video: How to Identify Anonymous Internet Posters

Many, if not most, online attacks — including defamation — are carried out anonymously or pseudonymously.  Bad actors typically conceal their identities, whether using aliases and providing fake information to websites or taking greater measures such as masking IP addresses. What many do not realize, in particular those who merely provide...

How to Remove a Defamatory Instagram Post

Although visual in nature, people are not immune from defamation on the popular photo-sharing app Instagram.  In fact, in 2014 – merits of the respective claims aside – rappers 50 Cent and The Game were each sued in unrelated matters for allegedly tarnishing others’ reputations through Instagram posts.  Instagram – the...

How to Remove False and Defamatory Google Reviews

When running a search of a business on Google, chances are that an aggregate star rating (on a 5.0 scale) and a listing of Google Reviews will appear high up in the search results.  While Google Reviews may not yet have the widespread appeal of Yelp, they are gaining in popularity...

How to Remove False and Defamatory Citysearch Reviews

Before there was Yelp, there was Citysearch.  Founded in 1995 as an online guide for finding local businesses, Citysearch helped pave the way into an era of consumers posting online reviews. While Yelp has blown Citysearch and other competition out of the water in recent years, Citysearch is nevertheless still...

Subpoenas, Forensic Exams and Cyber Investigation: How to Identify Anonymous or Unknown Internet Posters

It is no secret that people are more comfortable publishing harmful statements on the internet when their identities are unknown.  As such, the sources of internet defamation and other online reputation attacks typically publish damaging content anonymously or pseudonymously.  Therefore, pursuing an attacker in an internet defamation case often involves...

White Paper (PDF): Subpoena Guide for Identifying Anonymous Internet Posters

Online reputation attacks have become one of the easiest and most impactful ways for persons to damage businesses and individuals.  These attacks, such as defamatory online reviews, can originate from many sources and on various platforms.  Such internet attacks are frequently carried out anonymously, through the use of pseudonyms or other...

How In-House Counsel Can Help Shape Their Companies’ Reputations

Company reputations today are largely dictated by what is posted on the internet, both about the companies themselves and their executives. Gone are the days where reputation is based on building up and maintaining goodwill with consumers over time. As Jennifer Evans, Chief Risk Officer at ANZ, was quoted in...

How to Deal with Potential #Defamation on Twitter

In January, a jury ruled in favor of Courtney Love in a libel case concerning a tweet, brought by Love’s former attorney. This was believed to be the first U.S. trial concerning potential defamation on Twitter. While the plaintiff in the so-called “Twibel” case did not collect damages, and we...

Teachers, Professors and Defamatory Reviews Online

On May 22, The Janesville Gazette (Wisc.) ran a story about Sally Vogl-Bauer, a University of Wisconsin-Whitewater professor, suing a former graduate student over allegedly defamatory statements published online. Vogl-Bauer contends the former student made false statements through YouTube, Blogger.com and TeacherComplaints.com about her treatment of the student. According to court...