Review Websites

Consumer Review Fairness Act Signed Into Law

President Barack Obama recently signed the Consumer Review Fairness Act into law. The newly passed law, signed on December 14, 2016, has three main functions. First, it voids provisions in form contracts that limit a person’s right to publish genuine negative reviews online. Second, it voids clauses threatening penalties or fines against the...

False, Negative Online Reviews Challenge Health Care Professionals and Health Care Providers

Online reviews affect nearly every industry, and health care is certainly one of them. What differentiates health care, in this context, is the Health Insurance Portability and Accountability Act of 1996, or HIPAA. Under HIPAA, a federal privacy law, health care professionals and providers are not allowed to disclose certain...

Online Reviews: Ten Things You Should Know

Whether you like them or not, it is hard to ignore online reviews. For many businesses, online review pages and ratings are displayed prominently in Google and Bing searches. And many brick and mortar retail stores have “People Love Us on Yelp” stickers displayed on their doors or windows. Speaking...

Federal Court Rules Against Ripoff Report in CDA Case

Past victims of false Ripoff Report postings will be pleased with the recent rulings out of the United Stated District Court for the District of Utah, Central Division. In a case in which a Utah-based company and individual sued Xcentric Ventures, LLC – the parent company of Ripoff Report –...

Protecting Your Business’s Reputation on the Internet

According to a recent survey, more consumers are reading online reviews. They are forming opinions more quickly based on those reviews. They are paying close attention to star ratings. And, in general, they are highly trusting of online reviews. These survey results, discussed below, reaffirm just how vulnerable businesses are today...

Court: Defamation Plaintiff Must Provide Evidence to Unmask Unknown Avvo.com Poster

A Washington appellate court offered defamation plaintiffs a friendly reminder last week: if you want to unmask the identity of an unknown internet poster, you better present evidence to back up your defamation claims. In a July 6 opinion, the Court of Appeals of Washington ruled that a Florida attorney...

How to Remove False and Defamatory Pissed Consumer Reviews

Pissed Consumer – branded as a “premier consumer advocacy group” – is home to countless online reviews and complaints about businesses across dozens of industries.  For many small- and medium-sized businesses, false and defamatory reviews on Pissed Consumer can be quite harmful. Fortunately for these businesses and business owners, Pissed Consumer...

How to Remove False and Defamatory Google Reviews

When running a search of a business on Google, chances are that an aggregate star rating (on a 5.0 scale) and a listing of Google Reviews will appear high up in the search results.  While Google Reviews may not yet have the widespread appeal of Yelp, they are gaining in popularity...

How to Remove False, Defamatory Reviews from My3Cents.com

No company today is immune from negative reviews on websites such as My3Cents.com.  In fact, My3Cents.com has received an aggregate 2.2 star rating (out of 5) on its own website.  Certainly, negative online reviews may be rooted in fact and are not necessarily actionable.  But, many online reviews on websites...

Central Florida Apartment Complex’s Anti-Negative Review Policy Backfires

For anyone looking for a place to stay – whether a hotel or an apartment complex – there is no question that, second to price, peer reviews are very important.   Hotels and apartment complexes are well aware of this too and, naturally, their owners and members of management are concerned...