False Reviews

How to Remove Search Results Linking to False and Defamatory Content

When people want to learn about a product, service, company or professional, they often go straight to the internet. And, unsurprisingly, a large percentage of people are going directly to search engines. According to PwC’s 2015 Total Retail Survey, of the more than 19,000 people the company surveyed worldwide, 56...

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in...

Devanney to Lead “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet” Webinar

Colleen Devanney, who heads up Vorys’ internet defamation practice, is leading an upcoming online webinar presentation on defamation removal on Wednesday, July 27, 2016 at 3:00 ET. The webinar—entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet”–will run approximately 75 minutes. A full course description...

False, Negative Online Reviews Challenge Health Care Professionals and Health Care Providers

Online reviews affect nearly every industry, and health care is certainly one of them. What differentiates health care, in this context, is the Health Insurance Portability and Accountability Act of 1996, or HIPAA. Under HIPAA, a federal privacy law, health care professionals and providers are not allowed to disclose certain...

How to Remove Defamatory Reviews From ComplaintsBoard.com

One of the more prominent consumer complaint websites out there is ComplaintsBoard.com. It might not have quite the brand name or search engine strength of Ripoff Report or even Pissed Consumer. Nonetheless, ComplaintsBoard.com is another popular destination for publishing complaints about businesses. Self-branded as “The most trusted and popular consumer...

Fla. Attorney Wins Judgment, Award of Damages for Online Defamation by Former Client

A Florida appellate court has affirmed a trial court’s judgment and award of $350,000 in damages in favor of a Florida attorney who claimed she had been defamed in online reviews. Ann-Marie Giustibelli, a South Florida family law attorney, had represented Copia Blake in a divorce proceeding against Peter Birzon...

Online Reviews: Ten Things You Should Know

Whether you like them or not, it is hard to ignore online reviews. For many businesses, online review pages and ratings are displayed prominently in Google and Bing searches. And many brick and mortar retail stores have “People Love Us on Yelp” stickers displayed on their doors or windows. Speaking...

FTC Sues Company Seeking to Prevent Customers’ Negative Online Reviews

Last month, the Federal Trade Commission (FTC) filed suit in the Middle District of Florida against two companies and their principals over a “gag” clause aimed at preventing negative reviews. On Sept. 24, 2015, the FTC filed a complaint for permanent injunction and other equitable relief against Roca Labs, Inc.,...

Controversial People-Rating App, Peeple, Prepares for Launch

A new app expected to launch in November is generating a lot of mostly negative buzz following a recent story published in The Washington Post. In fact, the headline of that very article refers to the forthcoming app, Peeple, as “terrifying.” Peeple, according to the article, is described as “basically Yelp,...

Controversial People-Rating App, Peeple, Prepares for Launch

A new app expected to launch in November is generating a lot of mostly negative buzz following a recent story published in The Washington Post. In fact, the headline of that very article refers to the forthcoming app, Peeple, as “terrifying.” Peeple, according to the article, is described as “basically Yelp,...