Blog Articles

Consumer Review Fairness Act Signed Into Law

President Barack Obama recently signed the Consumer Review Fairness Act into law. The newly passed law, signed on December 14, 2016, has three main functions. First, it voids provisions in form contracts that limit a person’s right to publish genuine negative reviews online. Second, it voids clauses threatening penalties or fines against the...

Serving Subpoenas to Unmask the Identities of Website Owners, Domain Registrants

When unidentified individuals defame businesses or professionals online, the harmed parties can potentially serve subpoenas on relevant entities for documents containing identifying information about the authors of the online defamation. The way this process often plays out is as follows (noting this is extremely generalized): Party A publishes false and...

How to Remove Search Results Linking to False and Defamatory Content

When people want to learn about a product, service, company or professional, they often go straight to the internet. And, unsurprisingly, a large percentage of people are going directly to search engines. According to PwC’s 2015 Total Retail Survey, of the more than 19,000 people the company surveyed worldwide, 56...

Reporting Harmful Non-Defamatory Google Reviews

It is generally difficult to convince a website to remove defamatory third-party content without a court order. If person A goes to a website and says person B’s statements about him or her are false, how does that website know whether person A is telling the truth? And, even so, how...

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in...

Subpoenas, Court Orders and the ‘Cable Privacy Act’: Identifying Anonymous Online Posters

We have written about subpoenaing internet service providers (ISPs) for identifying information relating to internet protocol (IP) addresses used by their subscribers.  In that post, we mentioned that securing identifying information from cable operator ISPs generally requires obtaining a court order authorizing disclosure of the subscriber information. To briefly illustrate,...

Online Copyright Infringement and the DMCA Subpoena

Ordinarily, serving a subpoena to identify an anonymous internet poster requires first filing a lawsuit. In fact, we have published several posts about using subpoenas to identify unknown authors of internet defamation and have explained that the first step in the process is filing a complaint against the unknown poster. There...

Internet Defamation Removal Attorneys Blog Featured in Recent LXBN Story

On April 9, 2014, we launched the Internet Defamation Removal Attorneys blog. Our goal was to serve as a go-to source for information and resources related to stopping internet defamation and removing disparaging content from the internet.  More than two years and 130-plus blog posts later, we feel that we have...

Devanney to Lead “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet” Webinar

Colleen Devanney, who heads up Vorys’ internet defamation practice, is leading an upcoming online webinar presentation on defamation removal on Wednesday, July 27, 2016 at 3:00 ET. The webinar—entitled “How to Remove Defamation, Negative Reviews, and Other Damaging Content from the Internet”–will run approximately 75 minutes. A full course description...

How to Stop (and Remove) Online Impersonations on Social Media, Other Websites

Professionals and companies are being harmed online and on social media in a number of ways. One increasingly common form of online harassment is impersonation of the person (or company) that the harasser is intending to harm through the creation of fake public personas on social media platforms or websites. Major...