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Author Archives: Colleen M. Devanney

Serving Subpoenas to Unmask the Identities of Website Owners, Domain Registrants

When unidentified individuals defame businesses or professionals online, the harmed parties can potentially serve subpoenas on relevant entities for documents containing identifying information about the authors of the online defamation. The way this process often plays out is as follows (noting this is extremely generalized): Party A publishes false and...

Reporting Harmful Non-Defamatory Google Reviews

It is generally difficult to convince a website to remove defamatory third-party content without a court order. If person A goes to a website and says person B’s statements about him or her are false, how does that website know whether person A is telling the truth? And, even so, how...

How Not to Deal With Negative Online Reviews: Addressing Online Criticism in Light of Pending Federal Legislation on Non-Disparagement Clauses

On Tuesday, Sept. 12, the House of Representatives passed H.R.5111, better known as the Consumer Review Fairness Act of 2016. The Consumer Review Fairness Act is a bipartisan bill aimed at protecting consumers who criticize businesses online. More specifically, the legislation is aimed at prohibiting businesses from inserting language in...

Internet Defamation Removal Attorneys Blog Featured in Recent LXBN Story

On April 9, 2014, we launched the Internet Defamation Removal Attorneys blog. Our goal was to serve as a go-to source for information and resources related to stopping internet defamation and removing disparaging content from the internet.  More than two years and 130-plus blog posts later, we feel that we have...

Defamation and Bad Faith Registration, Use of Domain Names Under the Uniform Domain Name Dispute Resolution Policy (UDRP)

Most internet defamation occurs on third-party websites, often through false reviews.  However, some people are so intent on disparaging other professionals or companies that they will go as far as creating their own websites, registering carefully selected domain names and publishing content through them that is calculated to cause harm to those...