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Arizona Appellate Court: Republication of Alleged Internet Defamation Restarts Statute of Limitations

On Aug. 19, 2014, an Arizona appellate court ruled that republication of allegedly libelous remarks on the internet restarted the clock on the state’s one year statute of limitations for defamation. Specifically, Phoenix’s Arizona Court of Appeals ruled in the case that the defendants’ rebuttals to a pair of Ripoff Report...

Competitor Defamation: How to Overcome Damaging Content Posted Online by Competitors

Today, anyone who wants to cause damage to a business can easily do so simply by going online and harming them in one of many different ways. Online attacks on businesses and their professionals may originate from a number of parties, including business competitors. Realizing the potentially devastating effects that...

In-House Counsel Guidebook on Handling Internet Defamation, Reputation Attacks (digital version)

We recently published a digital version of the In-House Counsel Guidebook: How to Handle Internet Defamation and Online Reputation Attacks, which is accessible here. The In-House Counsel Guidebook provides insights for in-house counsel on internet defamation and online reputation matters.  The Guidebook, which was authored by Whitney Gibson, is based on...

Hotel Warns Against Negative Reviews, Receives Flood of 1-star Ratings

Being open to honest feedback and encouraging consumers to voice their opinions is not a terrible thing for businesses — even if that includes some negative or constructive criticism.  What a business should not do is enact a policy or take some other action to discourage people from posting negative reviews....